Support

We're here to help you tell your story

๐Ÿ“ง Contact Us

Have a question or need help? Email us at:

support@protag.app

We typically respond within 24-48 hours.

Frequently Asked Questions

How do I create an episode?

Write at least 3 journal entries, then tap "Ready to Produce!" on the Dailies tab. Select your entries and choose a genre to generate your episode.

Is my journal private?

Yes! Your journal entries are encrypted and stored securely. Real names are automatically replaced with fictional names before any AI processing. We never use your data to train AI models.

How do I protect names in my episodes?

Go to Production Notes and add the people and places you write about. Assign fictional names, and Protag will automatically swap them in your episodes.

Can I change my episode after it's generated?

Yes! After generation, you'll see a preview where you can provide feedback and request adjustments before finalizing your episode.

How do I export my journal?

Go to Profile โ†’ Export Data to download your journal as a PDF diary. You can also export individual episodes as TV scripts from the episode reader.

How do I delete my account?

Go to Profile โ†’ Privacy & Security โ†’ Delete All My Data. This permanently removes all your entries, episodes, and account information.

What genres are available?

Currently: Rom-Com, Workplace Sitcom, Drama, Reality TV, and Mystery. More genres coming soon!

Why is my episode different from what I wrote?

Protag transforms your real experiences into entertaining TV-style stories. The AI adds dramatic structure, dialogue, and narrative flair while keeping the essence of your day.

Report an Issue

Found a bug or something not working right? Please email us at support@protag.app with:

Feature Requests

Have an idea to make Protag better? We'd love to hear it! Send your suggestions to support@protag.app.